We're a small team and we respond personally. Whether you're buying credits, exploring a project registration, or have a question about the registry, use the form or email us directly.

Credible Carbon is accountable to the projects it registers and the buyers who invest in them. If you believe the registry is not upholding its own standards, or if you want to raise a concern about a listed project, we take that seriously.

Our Feedback and Grievance Procedure sets out four options for raising a concern, and explains how each is handled and by when.

To submit a concern, use the contact form below and select Feedback, or email us directly with supporting detail. We acknowledge all submissions and respond according to the procedure.